Privacy & Cookies Policy
1. Data Collection
We collect information when you:
- Create an account
- Make a purchase
- Subscribe to newsletters
- Browse our website (via cookies)
2. Types of Data Collected
- Personal identifiers (name, address)
- Payment information (processed securely)
- Device/browser data
- Purchase history and preferences
3. Purpose of Processing
Your data helps us:
- Process orders and payments
- Provide customer support
- Improve our products/services
- Send marketing communications (with consent)
- Prevent fraudulent activity
4. Data Sharing
We may disclose information to:
- Payment processors
- Shipping carriers
- Marketing partners (with consent)
- Legal authorities when required
5. International Transfers
Data may be transferred globally with appropriate safeguards in place.
6. Cookies Usage
Our website uses:
- Essential functional cookies
- Performance analytics cookies
- Marketing cookies (opt-out available)
Manage preferences via browser settings.
7. Data Security
We implement:
- Industry-standard encryption
- Regular security audits
- Restricted employee access
- Secure payment gateways
8. Your Rights
Depending on location, you may:
- Access your personal data
- Request corrections
- Delete your information
- Restrict processing
- Object to marketing
9. Data Retention
We retain information:
- For active customer accounts
- As required by law
- For legitimate business needs
10. Children’s Privacy
We do not knowingly collect data from users under 16.
11. Policy Updates
Changes will be posted on this page with updated effective date.
12. Contact Us
For privacy concerns:
Visit el-naturalistashop.com/privacy-contact
or email [email protected]